Frequently asked questions

How do graphic design services work?
Yooou operates on an unlimited/subscription-based graphic design service model. Rather than paying an hourly or per-project rate, you pay an upfront rate each month, 3 month, 6 months or year and receive an all-inclusive design experience.

This model is a great fit for companies that need regular design help, such as agencies and large businesses. It also has applications for startups and SMBs who need a dependable design solution at a lower cost.

The model is simple: you pay a single subscription fee and get as many designs as you need, no hidden fees or contracts required.

Our designers are in-house—not freelance or third party. When you request a project, we assigns it to an available designer who’s worked on similar projects in the past. Instead of searching high and low for a good designer, you get instantly matched within seconds and get your first draft back in under 48 hours.

What sets Yooou apart from other graphic design services?
Our subscription-based model makes us an affordable and quick design solution that doesn’t have to cut corners on design quality. Our experienced, creative designers offer a level of expertise that can’t be found with A.I. or D.I.Y. solutions. And our service process saves you time and money relative to in-house, freelance, or contract design work.

What about other subscription-based services? You can check out our comparison pages for more information, but the difference boils down to three things:

• Care
• Professionalism
• Transparency

We pass our people-first philosophy onto both our team and our clients. For our team, it means full-time employment, professional development, and a supportive work environment. For people like you, it means dedicated support, clear communication, and constant improvement.

We avoid deceptive tactics like fake reviews and hidden fees. Our support team works tirelessly to anticipate client needs and deal with issues that arise before they become serious. We consider all of our people to be professionals, and we respect them as such.

What types of graphic design can Yooou create?
Yooou proudly offers graphic design services in over 120 categories, including (but not limited to):

• Advertisements
• Logos & branding
• Illustrations
• Social media graphics
• Web pages
• Mobile/app design
• Characters
• Cover art
• Print collateral
• Flyers
• Signage
• Vehicle wraps
• Displays
• Packaging
• Merch
• Stationery
• Business cards
• Game assets
• Motion graphics
• Presentations
• Infographics

Every project comes with source files and is 100% owned by you from the moment it’s delivered. We can accommodate most variation and file format requests, delivery for those on our Agency plan.

How are your designers vetted?
All of our designers are hired in-house to ensure quality. When being considered for a position, they undergo a rigorous testing process that ensures they have the creativity, pace, and professionalism we require.

How do revisions work?
You’ll be notified when the first draft of your design is done. This will happen within a day or two of when you submit your request. If a project is more in-depth, your designer will communicate with you to develop a timeline.

Through the email your designer directly with in-depth comments. You can even attach files like additional references and videos to ensure you get the tweaks you’re looking for. Your can simply point out the comments what needs fixing on the design.

Revisions are typically delivered within a day or two. Your subscription comes with an unlimited number of revisions, so you can keep fine-tuning your design until it’s exactly as you like it.